Client Pages | FAQ

Frequently asked questions

WHAT IF I DO NOT KNOW HOW I WANT MY PERSONAL STYLE TO BE?

THAT'S NOT A PROBLEM. IF YOU HAVE ALREADY FILLED OUT A QUESTIONNAIRE, WE WILL BE ABLE TO DETERMINE YOUR CURRENT AND INTENDED STYLE PATTERN.

WHAT IF I DO NOT KNOW MY CORRECT SIZES?

THAT'S OKAY. ONCE WE GET TOGETHER, WE WILL GET THE OPPORTUNITY TO SEE HOW THINGS FIT AND DETERMINE YOUR SIZES. IF YOU'D LIKE TO KNOW YOUR EXACT MEASUREMENTS, I CAN MEASURE YOU.

HOW LONG DOES A CLOSET AUDIT TAKE?

A STANDARD CLOSET AUDIT TAKES APPROXIMATELY 2 1/2 HOURS, BUT ALSO VARIES DEPENDING ON YOUR CLOSET SIZE, NUMBER OF CLOSETS, AND YOUR AVAILABILITY. 

WHAT DAYS DO YOU TAKE ME SHOPPING?

THIS DEPENDS ON YOUR AVAILABILITY, STORE HOURS, AND WARDROBE NEEDS. LARGER SHOPPING HAULS WOULD USUALLY TAKE PLACE DURING THE WEEK TO AVOID LONG LNES AND CROWDING. AGAIN, THIS IS ONLY IF SCHEDULING PERMITS.

WILL YOU COME TO MY HOME FOR SHOPPING DAYS OR DO WE MEET AT THE STORE?

TYPICALLY WE WOULD MEET AT THE STORE. I WOULD HAVE ALREADY ARRIVED THERE AND PRE-SELECTED A FEW ITEMS FOR YOU TO TRY ON. 

WHAT STORES WILL YOU TAKE ME TO?

THIS DEPENDS ON YOUR STYLE ASSESSMENT.

CAN I REQUEST MORE HOURS IF I NEED MORE TIME FOR A SESSION?

MORE HOURS CAN BE REQUESTED UP TO 1 HOUR IN ADVANCE. ONCE OUR SESSION IS IN THE LATTER PART OF IT'S LAST HOUR, WE WILL HAVE TO SCHEDULE ANOTHER SESSION AT A LATER DATE.

CAN I WORK WITH YOU COMPLETELY ONLINE?

YES! I HAVE CLIENTS IN OTHER STATES AND COUNTRIES AND CAN WORK COMPLETELY ONLINE WITH YOU IF YOU PREFER, EVEN IF YOU ARE IN NYC, BUT JUST DON'T HAVE THE TIME. THE PROCESS IS A LITTLE MORE TEDIOUS, BUT MY JOB IS TO MAKE IT A SIMPLE AND PLEASANT EXPERIENCE.

WHAT IS YOUR PAYMENT POLICY?

ALL SESSIONS ARE PAID FOR IN ADVANCE. ONCE YOU RECEIVE AN INVOICE FOR YOUR SESSION, YOU HAVE UP UNTIL 48 HOURS BEFORE THE DATE OF YOUR SCHEDULED SESSION TO EITHER RESCHEDULE, CANCEL OR PAY THE INVOICE. ALL PAYMENTS ARE ACCEPTED THROUGH PAYPAL FOR YOUR AND MY PROTECTION. 

WHAT IF I NEED TO RESCHEDULE MY SESSION?

IF YOU NEED TO RESCHEDULE AN ALREADY SCHEDULED SESSION, THIS CAN BE DONE UP TO 48 HOURS BEFORE YOUR SCHEDULED SESSION DATE WITHOUT PENALTY. SCHEDULED SESSIONS THAT ARE CANCELLED UP TO 48 HOURS BEFORE THE DATE WILL BE FULLY REFUNDED. AFTER 48 HOURS ANY CANCELLATIONS OR RESCHEDULES WILL HAVE A PENALTY FEE OF 50-75% OF THE FULL AMOUNT OF THE INVOICE. UNREASONABLE CIRCUMSTANCES AND/OR EMERGENCIES WILL BE TAKEN INTO CONSIDERATION WITHIN REASON.

HOW CAN I REPAY YOU FOR YOUR AWESOME WORK?

I TAKE PRIDE IN WHAT I DO AND IF YOU LOVED THE EXPERIENCE THAT I'VE PROVIDED, THAT GIVES ME GREAT JOY. THE BEST FOR OF REPAYMENT IS YOUR REFERRAL TO FRIENDS LOOKING FOR THIS SAME TYPE OF SERVICE AND OR COURSE BEING YOUR PREFERRED STYLIST AGAIN AND AGAIN. 

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